Cloud 9 for Tenants

Find Your Next Home With Cloud 9

You will find available Cloud9 lets here on our website, new properties come to market all the time and we are always doing our best working closely with landlords to ensure the lets we provide are of the highest quality.

How It Works – Viewings

We will accompany all viewings chosen by you which can be carried out 6 days a week – Monday to Friday 9:30am – 6:00pm and Saturday 10:00am – 5:00pm.

After viewing a property with Cloud9 if you are interested in taking the property we will then present your profile & negotiate the offer you have put forward to the landlord for consideration.

Moving Forward

Once the offer has been agreed with the landlord we would then request the holding fee be paid (1 weeks rent) to secure the property and have it taken off the market. Additionally, we will provide you with the Tenants Terms and Conditions which you will have to read, sign and return before proceeding with references.

Once references have been successfully completed we will send them to the landlord to approve. After approval we will then draft the tenancy documents and email a copy over to you, confirming a date and time for the actual sign up. The reason we email the agreements before hand over is to give tenants the opportunity to raise any questions you may have before signing the agreement.

Rent and deposit will have to be cleared funds in our account before the sign up. It will be necessary for you to ensure that your first month’s rent and deposit is cleared.

On the day of the signing, we would go through the tenancy documents with you, answer any questions you raise and hand over the keys to your new rental home.

Our Happy Clients

Gem Gardner

Thank you cloud9. Some times things don’t always go to plan the team at Cloud9 really went above and beyond to help. Excellent service.

George Fitzgerald

Absolutely smashing service from Samara. Quick and prompt response to any issue small or large and they bring a real authentic, caring atmosphere with their work.

Annie Huggins – Bradhurst Street

Cloud9 provided myself and my two friends with an effective yet personalised service in helping us find a suitable property to rent while we complete our Postgraduate Degrees this coming academic year in Bristol. We were impressed with the speed and efficiency from Cloud9 in handling this let. We were also grateful for the continuous contact and advice we received from Cloud9, thereby making it a smooth and speedy transaction. We have found our dream student home and would like to thank Cloud9 for making this possible!

Lucy Parsons – Bristol

Samara worked tirelessly to get me into my beautiful flat as quickly as possible, I was always impressed with her ability to keep me updated on progress every step of the way, even out of hours. From the moment I met Samara when she gave me a friendly yet professional guided tour around the flat, it was clear that she listened to my needs and met them along with delivering excellent customer every step of the way. I have rented properties for the last 6 years and I can honestly say that I have not ever had the experience that I had with Cloud 9. I would highly recommend Samara to anyone looking to rent a property, or landlords looking to rent out their property. You definitely won’t be disappointed. Thank you, Samara!

Huw Escott – Chesterfield Road

The service provided by Cloud 9 was absolutely amazing! Samara went above and beyond to ensure everything ran smoothly. I’d definitely recommend Cloud 9 and hope to use them again in the future.

Alex and Patrick

We are young new foreign tenants in the UK, with no credit history and no references. We weren’t even in the UK as we were searching for apartments, we wanted a fabulous place for great money, without having to travel to Cardiff one day earlier than we had planned to. As many agencies had already warned us, we basically had no chance.
Not until Samara gave us one. Her commitment to her job is wonderful and so is her willingness to walk the extra mile when it comes to helping her clients. She was always prompt in answering our emails, our many many inquiries, she was an excellent mediator between us and the landlord.
Her description of the property was very accurate and we were happy with how smooth she made everything run. There was not a single disappointment along the way, we are very thankful for having run into her agency and can dearly recommend her professional service to anyone looking to find a home.

Not Found What You Were Looking For?

You can find us and our properties on Rightmove where you can keep an eye on what we have available.

Or alternatively If you’d like us to actively find properties that might interest you then fill in the registration form and we’ll be in touch with new properties that meet your requirements as they arrive on the market. Be the first to hear about our new lets!