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Thanks to Samara we have moved into a beautiful home! When I met her to first view the property, She made me feel relaxed, and showed me around professionally. Not only that, she was also friendly, kind and empathetic of the situation we were in at the time. Samara is quick with communication And also referencing. A week after viewing the property, we were already moving in! It fills me with a sense of calm knowing that if there was to ever be an issue, I could phone Samara and I know she would fix the problem quickly and efficiently. It is also clear to see that Samara not only works hard, but also really cares about the renters/buyers she deals with. I highly recommend Cloud9 to anyone looking for their next house/flat/bungalow. Because Samara will help you to make it your home!

I want to share my experience with Cloud9 and the fantastic agent Samara. Before meeting her, I was completely disheartened by the house-hunting process. Every time I viewed a property, I felt like I had to justify myself — explain how much money I had, and hear again and again that it wasn’t enough. I was on my own with a small child and was so close to giving up… until I met Samara. She met me during the viewing of what would become our future home. I shared my story with her, explained our situation — and she listened. That same evening, she called me and said we had been approved by the landlord. I was over the moon! I couldn’t believe it. It took some time to secure the funding and complete all the paperwork, but Samara was incredibly patient. She stayed in touch throughout, always supportive, always kind. Now we’re here — we’ve moved in, we take care of the house and the garden, and I fall more in love with this place every single day as we make it our own. Samara, I am so deeply grateful to you. You are the best agent I have ever met. Thank you for everything you’ve done for me and my child.

I’ve used cloud 9 for a few years now. As a landlord I’ve always been very happy with the service provided by Samara at cloud 9. This makes managing property a lot easier and takes the stress out of the common issues a landlord has to deal with. I wouldn’t hesitate to recommend and to use cloud 9 and will continue to do so in the future.

I was very impressed with the efficient and professional way Samara rented out my flat! Having come from another letting agent who had sat in it for three months I was extremely pleased when Samara had three viewings lined up within a week of meeting! I had two offers, one of which was accepted and then Cloud 9 dealt with references and deposit! Tenants have now happily taken the keys!! Thank you very much!!