— Letting agent · South West England
A more aspirational way to let your home.
Independent letting agents trusted by landlords and tenants for over 18 years.
— Aspirational Property Management
Personal service. Local expertise. Honest advice.
Cloud9 was founded with one belief — letting your property or finding a home shouldn’t be transactional. It should feel personal. We bring more than 18 years of experience to landlords and tenants across Bristol, Keynsham, Portishead and Bath, with a small dedicated team that knows the area inside out.
— By the numbers
A track record built on care.
Years letting
experience
Average client
review
Properties
managed
Days a week
available
— For landlords
Choose the support that suits you.
Whether you want to stay hands-on or leave the day-to-day to us, we will tailor a quote around your property and requirements.
Stay hands-on
Let Only
We find and set up the right tenancy, then hand the day-to-day management back to you.
- Valuation and marketing
- Accompanied viewings
- Tenant referencing
- Deposit registration and tenancy agreement
Most comprehensive
Full Management
We manage the tenancy from marketing through to check-out, so you have one local point of contact throughout.
- Everything in Let Only
- Inventory, check-in and rent collection
- Quarterly inspections and maintenance management
- Safety certificates, renewals and check-out
— Thinking of switching?
Not happy with your current letting agent?
Poor communication, lack of support or simply not receiving the service you expected?
Talk to us about switching— Reviews
What clients are saying.
Real words from landlords and tenants we’ve worked with.
— Where we operate
Local experts across the region.
Four areas, one team. We know the streets, the schools, the postcodes and the property market in each.
Bristol
A creative city with a strong rental market and brilliant cultural scene.
Keynsham
Home for us — a friendly market town between Bristol and Bath with great schools.
Portishead
Coastal town with marina living, easy commutes and a community feel.
Bath
World Heritage city with Georgian architecture and a prestigious rental market.
— Common questions
Frequently asked.
How does the viewing process work?
We accompany all viewings six days a week — Monday to Friday 9:30am–6:00pm and Saturday 10:00am–5:00pm. After viewing, if you’d like to proceed we present your profile and negotiate your offer with the landlord.
How long does referencing take?
Reference checks are conducted promptly once your offer has been accepted. We aim to complete all checks as quickly as possible so you can move into your new home without unnecessary delays.
What’s included in Full Management?
Property valuation, marketing, accompanied viewings, tenant referencing, safety certifications (EPC, gas, electrical), tenancy agreements, inventory, deposit registration, check-ins and check-outs, utility notifications, rent collection, quarterly inspections, renewals, and optional boiler cover.
Do you handle HMO properties?
Yes — properties let to three or more tenants who aren’t from the same family fall under HMO legislation and require additional standards. We’re experienced in managing HMOs and can guide you through compliance.
What’s the holding fee for?
Once an offer is agreed, we request a holding fee of one week’s rent to secure the property and take it off the market while we complete checks and prepare for move-in.
How quickly will I hear back after registering interest?
We pride ourselves on quick responses — typically the same business day. Your communication is a priority for us.
Looking to let your property?
Get a free, no-obligation valuation from our local team — typically within 24 hours.