— Letting agent · South West England

A more aspirational way to let your home.

Independent letting agents trusted by landlords and tenants for over 18 years.

— Aspirational Property Management

Personal service. Local expertise. Honest advice.

Cloud9 was founded with one belief — letting your property or finding a home shouldn’t be transactional. It should feel personal. We bring more than 18 years of experience to landlords and tenants across Bristol, Keynsham, Portishead and Bath, with a small dedicated team that knows the area inside out.

Samara Aslam at the Cloud9 Property office

— By the numbers

A track record built on care.

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Years letting
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— For landlords

Choose the support that suits you.

Whether you want to stay hands-on or leave the day-to-day to us, we will tailor a quote around your property and requirements.

Stay hands-on

Let Only

We find and set up the right tenancy, then hand the day-to-day management back to you.

  • Valuation and marketing
  • Accompanied viewings
  • Tenant referencing
  • Deposit registration and tenancy agreement
Get a tailored quote

— Thinking of switching?

Not happy with your current letting agent?

Poor communication, lack of support or simply not receiving the service you expected?

Let Cloud9 take the stress away. Switching agents could be easier than you think.

Talk to us about switching

— Reviews

What clients are saying.

Real words from landlords and tenants we’ve worked with.

Thanks to Samara we have moved into a beautiful home! When I met her to first view the property, She made me feel relaxed, and showed me around professionally. Not only that, she was also friendly, kind and empathetic of the situation we were in at the time. Samara is quick with communication And also referencing. A week after viewing the property, we were already moving in! It fills me with a sense of calm knowing that if there was to ever be an issue, I could phone Samara and I know she would fix the problem quickly and efficiently. It is also clear to see that Samara not only works hard, but also really cares about the renters/buyers she deals with. I highly recommend Cloud9 to anyone looking for their next house/flat/bungalow. Because Samara will help you to make it your home!

Kate Gillham

Tenant

I want to share my experience with Cloud9 and the fantastic agent Samara. Before meeting her, I was completely disheartened by the house-hunting process. Every time I viewed a property, I felt like I had to justify myself — explain how much money I had, and hear again and again that it wasn’t enough. I was on my own with a small child and was so close to giving up… until I met Samara. She met me during the viewing of what would become our future home. I shared my story with her, explained our situation — and she listened. That same evening, she called me and said we had been approved by the landlord. I was over the moon! I couldn’t believe it. It took some time to secure the funding and complete all the paperwork, but Samara was incredibly patient. She stayed in touch throughout, always supportive, always kind. Now we’re here — we’ve moved in, we take care of the house and the garden, and I fall more in love with this place every single day as we make it our own. Samara, I am so deeply grateful to you. You are the best agent I have ever met. Thank you for everything you’ve done for me and my child.

Ana Silv

Tenant

I’ve used cloud 9 for a few years now. As a landlord I’ve always been very happy with the service provided by Samara at cloud 9. This makes managing property a lot easier and takes the stress out of the common issues a landlord has to deal with. I wouldn’t hesitate to recommend and to use cloud 9 and will continue to do so in the future.

Jason Windsor

Landlord

I was very impressed with the efficient and professional way Samara rented out my flat! Having come from another letting agent who had sat in it for three months I was extremely pleased when Samara had three viewings lined up within a week of meeting! I had two offers, one of which was accepted and then Cloud 9 dealt with references and deposit! Tenants have now happily taken the keys!! Thank you very much!!

Nicky Tile

Landlord

— Where we operate

Local experts across the region.

Four areas, one team. We know the streets, the schools, the postcodes and the property market in each.

Bristol

Bristol

A creative city with a strong rental market and brilliant cultural scene.

Keynsham

Keynsham

Home for us — a friendly market town between Bristol and Bath with great schools.

Portishead

Portishead

Coastal town with marina living, easy commutes and a community feel.

Bath

Bath

World Heritage city with Georgian architecture and a prestigious rental market.

— Common questions

Frequently asked.

How does the viewing process work?

We accompany all viewings six days a week — Monday to Friday 9:30am–6:00pm and Saturday 10:00am–5:00pm. After viewing, if you’d like to proceed we present your profile and negotiate your offer with the landlord.

How long does referencing take?

Reference checks are conducted promptly once your offer has been accepted. We aim to complete all checks as quickly as possible so you can move into your new home without unnecessary delays.

What’s included in Full Management?

Property valuation, marketing, accompanied viewings, tenant referencing, safety certifications (EPC, gas, electrical), tenancy agreements, inventory, deposit registration, check-ins and check-outs, utility notifications, rent collection, quarterly inspections, renewals, and optional boiler cover.

Do you handle HMO properties?

Yes — properties let to three or more tenants who aren’t from the same family fall under HMO legislation and require additional standards. We’re experienced in managing HMOs and can guide you through compliance.

What’s the holding fee for?

Once an offer is agreed, we request a holding fee of one week’s rent to secure the property and take it off the market while we complete checks and prepare for move-in.

How quickly will I hear back after registering interest?

We pride ourselves on quick responses — typically the same business day. Your communication is a priority for us.

Looking to let your property?

Get a free, no-obligation valuation from our local team — typically within 24 hours.