Samara worked tirelessly to get me into my beautiful flat as quickly as possible, I was always impressed with her ability to keep me updated on progress every step of the way, even out of hours. From the moment I met Samara when she gave me a friendly yet professional guided tour around the flat, it was clear that she listened to my needs and met them along with delivering excellent customer every step of the way. I have rented properties for the last 6 years and I can honestly say that I have not ever had the experience that I had with Cloud 9. I would highly recommend Samara to anyone looking to rent a property, or landlords looking to rent out their property. You definitely won’t be disappointed. Thank you, Samara!