Cloud9 offers a complimentary appraisal of your property to assess its optimum rental value. We will identify the key features and advise you of any possible improvements to maximise your property’s market value.

We will discuss your requirements so that we can match your property with your ideal tenant(s), whether you are looking for young professionals or families, a long or short-term tenancy.

All of our services can be tailored to your requirements.

We always do our homework take into account the importance of location, size, position, facilities and condition of the property in order to assess its best market value.

All prospective tenants are accompanied in order to maintain the security of your property, to avoid time wasting and to ensure the features of your property are highlighted. From our constant stream of enquiries, we will find those applicants whose profile suit you best.

Please complete our Valuation Request Form to arrange a comprehensive valuation. Alternatively, you can email or call us on 01179423007

As well as servicing existing landlords Cloud9 is happy to advise those who want to become landlords too. If you want to invest in a property for letting, Cloud9 can help. We offer a free and without obligation rental valuation on any potential investment property. With Cloud9, you can either let your property to professional tenants or students. We can discuss with you the best approach and how best to prepare the property.

Properties let where there are three or more tenants not from the same family fall under the Houses in Multiple Occupation (HMO) legislation and this will require you to meet a number of additional standards and regulations. In addition, some properties in certain areas require additional licensing from the local authority.

Let Only Service

This is ideal for those landlords who wish to stay in contact with their tenants and property. Your property will be marketed to prospective tenants according to your specific requirements and once suitable tenants have been found, all profiles will be given to you to you for approval.

Thereafter, Cloud9 carry out thorough referencing and credit checks on the prospective tenant(s), then all legal documentation is drawn up. Rent is remitted to you via Standing order. Prior to the end of the tenancy, your instructions are followed for re-lettings. Landlords have the assurance that the legal and accounting aspects of the tenancy are handled in a prompt and professional manner.

Full Management service

Cloud9’s Full Management Service is ideally suited to the landlord who wishes to have no direct contact with tenants. With the full management service, we offer the assurance that the property is properly managed, together with the legal and accounting aspects of the tenancy, are dealt with promptly and professionally. The condition of the property is regularly inspected and with the agreement of the landlord, all minor repairs are dealt with by professional vetted trusted tradespeople. We are here to provide you, the landlord, peace of mind knowing you have left your property in the care of caring professionals.

Cloud9’s Full Management Service incorporates (list)

• Valuation consultation.
• Expert advice on preparing your property for the market.
• All Marketing.
• Accompanied viewings of the property.
• Reference & credit check of all tenants, and guarantors (if required).
• Arranging of all EPC, Gas & Electricity safety checks and certification.
• Preparation of Tenancy Agreement.
• Arrangement of full inventory.
• Registration of deposit with the DPS.
• Check in / checkouts.
• Dedicated account manager assigned to give comprehensive landlord feedback and tailored customer service.
• Notification to council and utility providers of new tenant(s) (ingoing and outgoing).
• Rent Collection & monthly statements.
• Arrangement of all maintenance.
• Service of notifications.
• Quarterly property inspections.
• Tenancy renewals.
• Arrangement of periodic rent increases.
• Arrangement of comprehensive boiler cover plan (if required).

Landlord Terms & Conditions Pack (ZIP)

Samara has worked closely with me over the last few years and I have always found her to be a most professional individual. She has always made a big effort to understand the type of potential tenants I needed for my properties. Her follow through communication has been first class and this has enabled me to have a complete up to date picture on all aspects of my letting business.

— Peter Nicholls Kaluc Ltd.

For years I have managed my own portfolio of property as I was sceptical about the level of service and sincerity of some agents out there. When I first met Samara it was clear she is very passionate about the letting game and I immediately took to her professionalism and above all her ‘brutal’ honesty. Samaras style has enabled me to let my properties quicker and to a better calibre of tenant than I had previously managed myself. I like the fact I can contact Samara out of typical working hours as her flexibility is a great asset.

— Lee Bishop

Samara has a wealth of knowledge and experience in property letting. She has tremendous energy and enthusiasm which has maintained an excellent working relationship on every occasion where we have required her service. Her communication is second to none and will keep you informed on progress throughout. Nothing is beyond her realms of duty and will ensure everything is in place to maintain a smooth transaction. Samara is a genuine person with a wonderful sense of humour. She works exceptionally hard for all concerned.

— Angela and Chris

I entrusted the management of my flat to a company that promised the world, upon review I was very disappointed. So engaged cloud 9… Samara and Nick to take over. Astounding results within the first week, upon re-rental increased the rent quite substantially. Not content with with that I now have a plan of action moving forward. Regardless of the actual renting of the property, cloud 9 is a family business and actually look after both tenant and landlord…. in this day and age is very rare. Thank you all 3 of you :).

— Jason Hobson

Samara, Nick and the team are amazing, nothing is an issue for these guys. They found us a great tenant in no time and have managed the whole process without a hitch. So glad we moved over to Cloud9 – highly recommended!

— Ben Elliott-Scott

I had my property on the market to let with another agent. After false promises and no luck I contacted Samara. She took brilliant pictures and asked lots of relevant questions to give my property a brilliant listing and new tenants in 1 week! Brilliant service and wipes the floor with the competition. will definitely use again.

— Ryan Peters